Privacy Policy

Autoza AI (“we”, “our”, “us”) provides an automated AI phone-call management platform integrated with monday.com and Retell AI. This Privacy Policy explains how we collect, use, store, and protect your information when you install and use our application.

By installing or using Autoza AI you consent to the data practices described here. We are committed to handling your data with transparency, minimum collection, and strong encryption.

We do not collect: personal browsing data, IP addresses for analytics, marketing identifiers, or any data outside the boards you authorise the app on.

We do not use your data for advertising, profiling, AI training, or any purpose outside the core functionality above. We will never contact you for marketing purposes unless you explicitly opt in.

Specifically, during the trial:

• We provision a separate Retell AI agent on our shared Retell account for your tenant. The agent is tagged with your tenant_id so call results route only to you.
• Outbound calls are placed from our shared phone number. The recipient's caller ID will display this number, not yours.
• We log call metadata (number, duration, status, AI summary) to your tenant. Retell AI processes the audio per their privacy policy at retellai.com/privacy-policy.
• We meter your trial usage (current count vs. limit) so the trial auto-pauses once the cap is reached.
• When you upgrade and connect your own Retell AI key, we immediately stop using the shared account for your future calls and switch to a freshly-provisioned agent on your own account.

We do not share your call data, transcripts, board data, or notification emails with other trial tenants. Tenants are isolated at the database level — the only thing shared is the Retell account and the calling phone number.

We do not sell or share your data with third parties, and we do not use any analytics, advertising, or tracking services. Data is only transmitted to the following services as required for core functionality:

Our database is self-hosted on our own private VPS (United States) and is not a third-party service. The only external SDK loaded in the browser is the official monday-sdk-js library, required to communicate with the monday.com iframe. No third-party scripts, pixels, or analytics tools are loaded in the browser.

For trial users: when you upgrade to your own Retell account we atomically delete the trial-agent record from our database. The agent itself remains on our shared Retell account but is orphaned (no calls will ever be placed through it again).

Autoza AI is a B2B workplace tool intended for use by businesses and their employees. We do not knowingly collect any personal information from children under 16. If you believe we may have collected such information, please contact us immediately and we will delete it.

For privacy inquiries, data requests, or questions about this policy, email support@autoza.tech. We respond within 5 business days.